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Engage Customers 24/7 with
AI Voice Assistants
Revolutionise customer interactions with AI Voice Assistants that deliver quick, accurate, and consistent service—no matter the time of day
AI Voice Assistants:
Fast, Friendly, 24/7
AI Voice Assistants can provide real-time responses to customer queries, schedule appointments, handle basic troubleshooting, and more. They’re ideal for customer service, sales, and support roles, offering a fast, reliable solution that adapts to your brand’s unique tone.
With 24/7 availability, AI Voice Assistants enhance customer satisfaction while reducing wait times and operational costs.
Tailored Solutions for Your Business
aiUnlocked works with your team to design, deploy, and optimise
AI Voice Assistants that meet your specific needs. We ensure each voice assistant is trained to provide accurate responses in a friendly, approachable manner aligned with your brand.
FAQs
What is an AI voice assistant, and how does it work?
An AI voice assistant is an advanced system powered by AI that interacts with customers through spoken language. It can understand, process, and respond to voice queries in real time, handling tasks like answering FAQs, booking appointments, and providing product information. The technology uses natural language processing (NLP) and machine learning to ensure human-like interactions.
How can an AI voice assistant benefit my business?
AI voice assistants enhance customer experience by offering instant, 24/7 support. They can handle high call volumes, reduce wait times, and free up your team to focus on high-value tasks. By automating repetitive calls, your business saves time and money while providing seamless service to customers.
Will an AI voice assistant replace my staff?
No. AI voice assistants are designed to complement your team, not replace them. They take over routine and repetitive tasks, allowing your staff to focus on strategic and relationship-building activities. This creates a more efficient, productive, and balanced workflow.
What kinds of tasks can an AI voice assistant handle?
AI voice assistants can:
• Answer frequently asked questions
• Manage appointment scheduling
• Process orders and payments
• Provide real-time updates on
deliveries or services• Route complex queries to the right human team member
This flexibility makes them ideal for industries like retail, eCommerce, healthcare, hospitality and finance.
How secure is the data collected by AI voice assistants?
Security is a top priority. AI voice assistants are built with robust encryption and data protection protocols to ensure customer and business information remains secure. At aiUnlocked, we comply with all relevant privacy laws and regulations in Australia, offering you peace of mind.
Is implementing an AI voice assistant expensive?
AI technology is now more accessible than ever, with flexible pricing models that suit businesses of all sizes. By reducing operational costs, increasing efficiency, and improving customer retention, AI voice assistants provide a strong return on investment. Contact us for a tailored consultation to understand the cost and benefits for your business.
How do AI voice assistants handle complex or emotional customer queries?
AI voice assistants are trained to recognise when a query is beyond their scope or requires emotional sensitivity. In these cases, they can escalate the call to a human agent, ensuring the customer’s needs are addressed appropriately.
Ready To AI Boost Your Business?
Our approach is all about driving results while delivering a positive experience for your customers. aiUnlocked combines technical expertise with customer-centric design, creating voice agents that not only perform well but also enhance your brand’s reputation for reliable and accessible support.
More Solutions
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aiUnlocked acknowledges the Traditional Custodians of Country throughout Australia and their ongoing connection to land, waters and community. We pay our respects to Elders, past, present and emerging.